What is your returns policy?

You have the right to return your order within 14 days from the date of delivery, in line with applicable consumer law.

Returned items should be sent back in appropriate condition. If you are planning a return, we recommend packaging the products securely to help protect them during transport.

Souve does not currently offer direct exchanges through the returns process. If you would like a different item, size, or variant, please place a new order separately.