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Why isn’t my discount code working?

A discount code may not work for several reasons.

Common reasons include:

  • the code has expired,
  • the code was entered incorrectly,
  • the code is not valid for the products in your basket,
  • the code cannot be combined with another promotion,
  • or the campaign terms do not apply to your order.

Some discount codes apply only to selected products, collections, or promotional periods.

If a code is not accepted, we recommend checking the campaign terms first and making sure the code is entered exactly as provided.

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