All Categories

Will the original delivery cost be refunded?

The refund covers the amount paid for the returned item or items.

The original delivery cost is not refunded.

If a return is connected to a specific legal entitlement or an exceptional case, the final refund handling may follow the applicable legal framework for that order.

Contact Us

Email Support

Send us an inquiry and we'll get back to you within 24 hours

Live Chat

Chat with AI Assistant or our dedicated support team in real-time

Messenger

Message us on WhatsApp for quick, mobile-friendly support

© 2025 Souve. All rights reserved.