How can I return my order?

You can initiate a return in one of the following ways:

• through the online return form,
• through your customer account,
• or by contacting us by email.

At the moment, we do not include a paper return form inside the parcel.

Once your return is registered, you can send the parcel back using a carrier of your choice.

Return address
Souve
Ul. Polna [number to be confirmed]
42-583 Bobrowniki
Poland

If the exact return address details change or need confirmation, please use the latest instructions provided through your account or by our support team.