Delivery

What should I do if my parcel arrives with damaged packaging?

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Inspect the contents as soon as possible. If the products are unaffected and nothing is missing, no further action may be needed.

If an item is damaged or missing, contact us through our contact form and include:

  • your order number
  • clear photos of the outer packaging
  • a clear photo of the shipping label
  • photos of the affected item or items

Please keep the packaging until we have reviewed the case.

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