Why did the price of a product change?
Prices may change over time due to: promotional campaigns, markdowns, stock updates, or pricing changes across regions or collections.
Do you sell outlet or returned-condition items?
Products sold by Souve are offered as new unless the product page clearly states otherwise.
What payment methods are available?
The payment methods available for your order are shown at checkout and may depend on your country, currency, device and payment provider.
When will I be charged for my order?
Payment is collected immediately at the time of purchase .
Who pays for return shipping?
Souve covers the cost of return shipping when you use the return method provided in our instructions.
Will the original delivery cost be refunded?
If you return your entire order under the statutory right of withdrawal, we will refund the original delivery cost up to the value of the least expensive standard...
Can I use more than one discount code?
In most cases, discount codes cannot be combined , unless a specific campaign states otherwise.
