COOKIES POLICY OF THE SOUVE.EU ONLINE STORE

I. WHAT DOCUMENT ARE YOU READING?

This Cookies Policy of the Souve Online Store (“Policy”) explains the principles governing the use of cookies and similar technologies within the website available at https://souve.eu and any associated digital environments. The document has an informational nature and its primary purpose is to transparently explain how technological solutions used by the Store operate. It is not a contract, agreement or regulation addressed to visitors of the website. Instead, it provides a clear explanation of how the Store processes certain technical information related to the functioning of the website.

The Policy describes the categories of cookies used within the Souve ecosystem, the purposes for which they are deployed, the legal grounds allowing their use and the retention periods associated with information collected through such technologies. It also explains how visitors can manage their cookie preferences and withdraw consent where consent forms the legal basis of processing. The aim of the document is to ensure transparency and enable users to make informed decisions regarding their privacy settings while using the Store.

For the purposes of this Policy the administrator of the website and controller of data processed through cookies is Souve Szymon Machniak, ul. Dunikowskiego 14/7, 40-127 Katowice, Poland, NIP: 6343065999. The Store is available online at https://souve.eu. Questions regarding privacy matters may be directed to the contact address: hello@souve.eu. Where information obtained through cookies constitutes personal data within the meaning of the General Data Protection Regulation (EU) 2016/679 (“GDPR”), Souve acts as the data controller responsible for such processing.

II. COOKIES

1. WHO COOKIES APPLY TO

Cookies may apply to any person visiting the Souve Online Store regardless of whether the person creates an account, places an order or simply browses the website. Such individuals are referred to in this Policy as “Visitors.” The use of cookies enables the Store to maintain stable functionality for all users, personalize certain elements of the browsing experience and analyze how the website is used.

Visitors may interact with the Store through multiple devices including computers, smartphones or tablets. Cookies stored on those devices help the Store recognize returning visitors, remember preferences and maintain technical sessions necessary for the correct operation of e-commerce features such as shopping carts or login systems.

2. TECHNOLOGY USED IN THE STORE

The Souve Online Store relies on technologies that store and access information on a Visitor’s device connected to the Internet. The most common example is the HTTP cookie mechanism implemented by web browsers. However, the Store may also use other technologies with similar functionality, such as local storage, session storage, pixel tags, analytics scripts, device identifiers or server-side tracking solutions.

These technologies are widely used across modern e-commerce platforms because they enable stable website operation, security monitoring, marketing analytics and personalization of content. Without such tools many key functionalities of the Store would not operate correctly, including the ability to maintain shopping carts, authenticate user sessions or process secure payments.

3. WHAT COOKIES ARE

Cookies are small text files that are sent by a web server and stored on the Visitor’s device. The file typically contains a string of characters identifying a browser session or specific configuration information. Each time the Visitor returns to the website the browser may send the stored cookie back to the server, allowing the system to recognize certain technical parameters of the visit.

Cookies allow websites to remember actions performed by users. For example they can remember items placed in a shopping cart, preferred language versions of a website, login sessions or selected display preferences. This significantly improves user experience and ensures that visitors do not need to re-enter information during each visit.

4. DO COOKIES COLLECT PERSONAL DATA

In many situations cookies only contain technical identifiers that do not directly reveal the identity of a natural person. However, depending on how cookies are used and whether they are associated with other data sources, the information obtained through cookies may become personal data within the meaning of the GDPR.

For example if a visitor logs into an account or places an order, identifiers stored in cookies may become associated with account data or transaction information. In such cases the rules described in the Souve Privacy Policy apply, including the legal basis of processing, data subject rights and the categories of recipients of personal data.

5. LEGAL BASIS FOR THE USE OF COOKIES

The use of cookies within the Souve Online Store may rely on different legal bases depending on their function. Certain cookies are necessary for the proper functioning and security of the website and may therefore be processed on the basis of legitimate interest or necessity to provide electronic services requested by the user.

Cookies used for analytics, advertising or personalization purposes are deployed only after obtaining the Visitor’s consent where required by law. Visitors can provide such consent through the cookie banner displayed during their first visit. Consent may be withdrawn at any time without affecting the legality of processing performed before its withdrawal.

6. PURPOSES FOR WHICH COOKIES ARE USED

Cookies serve multiple purposes within the Souve ecosystem. Their most important function is ensuring the technical operation of the website. They allow the Store to maintain sessions, process transactions, ensure infrastructure stability and protect systems against automated abuse or fraudulent activity.

Cookies are also used to analyze how visitors interact with the website. Analytics information allows Souve to improve navigation, identify technical issues and optimize the overall performance of the Store. Additionally, certain cookies may support marketing functions such as measuring the effectiveness of advertising campaigns or presenting content tailored to user preferences.

7. RIGHT TO OBJECT OR WITHDRAW CONSENT

Visitors have the right to manage their cookie preferences at any time. Optional cookies may be accepted or rejected through the cookie consent management interface available on the website. Visitors may also withdraw previously granted consent. Withdrawal does not affect the lawfulness of processing carried out before the consent was withdrawn.

8. TYPES OF COOKIES USED IN THE STORE

The Store may use session cookies and persistent cookies. Session cookies are temporary files that remain stored on the device only during the browsing session and are automatically removed when the browser is closed. Persistent cookies remain on the device for a specified period or until manually deleted by the user.

9. STORAGE PERIOD OF COOKIE DATA

The retention period of cookies depends on their function and configuration. Some cookies remain active only for a few minutes while others may persist for several months or years. Information obtained through cookies may be retained longer where necessary for analytics, security monitoring, fraud prevention or compliance with legal obligations.

10. COOKIES USED IN THE SOUVE ONLINE STORE

11. THIRD-PARTY COOKIES

The Store may integrate tools provided by external partners including analytics platforms, advertising networks, payment processors and customer support tools. These providers may place cookies or similar identifiers on a Visitor’s device in connection with their services. Providers may include Google, Meta, TikTok, Stripe, Przelewy24, Tawk.to, Hostinger, FluentCRM and WP Fusion. Each provider operates according to its own privacy policies and data protection standards.

12. MANAGING AND DELETING COOKIES

Visitors can manage cookies through the consent management interface available on the website or through browser settings. Most web browsers allow users to block cookies, delete stored cookies or receive notifications when cookies are being created. However disabling cookies may affect the correct operation of certain functionalities of the Store.

13. CONSEQUENCES OF BLOCKING COOKIES

Restricting cookies may reduce the functionality of the website. For example login sessions may not persist, shopping carts may not store products correctly and certain personalization features may become unavailable. For this reason blocking cookies may significantly affect the overall user experience.

III. CHANGES TO THIS POLICY

This Policy may be updated periodically to reflect legal, technological or organizational changes affecting the operation of the Souve Online Store. Updated versions will always be published on the website together with the date of entry into force.

IV. EFFECTIVE DATE

This version of the Cookies Policy becomes effective on the date of publication on the Souve Online Store website.